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East Dunkard Water Authority- Dilliner, PA 15327

Welcome to East Dunkard Water Authority

The December 3, 2020 monthly board meeting has been cancelled. The next scheduled meeting will be January 7, 2021. If you have any concerns or questions, please contact the office.

As a new customer, you may have several questions about our rules of operation. So, we have prepared this website to explain a few of the major points to you, our customer.

On this site you will be able to find information on our rates and services, our service area plus any emergency service warnings that may occur.

Once again we welcome you to East Dunkard Water Authority, and if there is anyway we can assist you or make your water service better, feel free to stop in and see us.

Water Quality Issues and Complaints

If you have a current issue with the clarity or quality of your water:

  • Collect a sample of the water in a glass or jar when you first notice the problem.
  • Please call Sam Carroll at Harshman CE Group 724-825-5399.
  • For emergencies also call the Water Authority 724-943-3713 or after hours emergencies call 724-998-0054.
  • Leave your name, address of complaint, date and time of call, a callback number, and describe your water quality problem.
  • With your permission, a technician from Harshman will come out as soon as possible to test your water at your house.
  • If a technician is coming to test your water, please use as little water as possible until they arrive.
  • Harshman CE Group will also notify the Water Authority when they receive a complaint.
  • The Water Authority staff will also come out to flush the lines, as necessary.

Please note that this is for problems that are happening at the time you call or within the last several hours. The Authority wants to continue to keep rate as low as possible for its customers and will not come out to test if you are not currently experiencing water quality problems. Therefore, please call as soon as you notice an issue, it is important that we collect as quickly as possible. Testing after the issue goes away does not help us learn anything about the water quality problem.

Also, we understand that many times residents do not know they are having a problem, until they get home from work. You can call at any time to leave a complaint, and we will do our best to be available for after-hours water testing. Unfortunately, we cannot always guarantee there will be a technician available for testing. For After Hour Emergencies Only, you can also call the plant staff on-call at 724-998-0054.

   

2019 Annual Drinking Water Quality Report

Information About Your Drinking Water Failure to Maintain Records Report

Suspended Rate Increase

2018 Annual Drinking Water Quality Report

Failure to Monitor September 2018 Report

Final Fluoride Public Notice

Public Notice to Discontinue Fluoride

Click here to download and read the 2017 CCR (consumer confidence report) on drinking water quality report.

Failure to Monitor 2018 Report

Contact Us

P.O. Box 241
2790 South Eighty Eight Road
Dilliner, PA 15327
Phone: 724-943-3713
Fax: 724-943-4195

AFTER HOURS "EMERGENCY ONLY" NUMBERS: 724-998-0054 Or
Plant Manager Jim Holbert 724-998-3817

Alternate numbers: 724-839-7536 or 724-998-5660


Our office is open from 8:00 a.m. to 4:00 p.m. Monday through Friday. You can pay your bill at the office during these hours. You may also inquire about your bill or discuss any service difficulties you may have during these hours.


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